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SurveyMonkey

SurveyMonkey

As a company whose mission is to power the curious, SurveyMonkey helps organizations around the globe to measure, benchmark and act on the opinions that drive success. Their 850+ employees are dedicated to fueling the curiosity of over 17.5 million active users globally. And it helps businesses like us unlock the “why” behind data in areas like customer experience management, employee engagement, and market research. We at Ntara use SurveyMonkey in our primary research to derive powerful insights into how prospects, customers, and businesses interact with your products or services. We then use this data to create personas, customer journey maps, and content strategies—all based on data—to help your bottom line.

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SurveyMonkey Power User

We’re proud to call ourselves a SurveyMonkey Power User. Since 2006, we’ve used this tool to help extract business value for our clients. SurveyMonkey recognized us as a Power User for multiple reasons. First, we are passionate about customer segmentation. We want to identify our clients’ various audiences and understand what makes them different. Second, we are innovative in how we leverage integrations between survey data and existing workflows and systems. And lastly, in addition to customer segmentation, we use SurveyMonkey across multiple functions of our organization. We use SurveyMonkey on our behalf and that of our clients—allowing us all to work smarter. And our surveys receive great engagement, with completion rates averaging about 78%, which is higher than the industry standard of 33%. Check out our feature on SurveyMonkey’s website and read our blog post about how we utilize SurveyMonkey for our clients.

Fast facts: Ntara’s SurveyMonkey Partnership

Partner since 2006
SurveyMonkey Enterprise Account User
25+ clients with market research needs
2M+ respondents
150+ surveys sent

Interested in working together?

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About SurveyMonkey

Founded in 1999, SurveyMonkey changed the way people gather feedback by making it easy for anyone to create their own online surveys. Today, SurveyMonkey’s mission is to power curious individuals and organizations to measure, benchmark and act on the opinions that drive success. Their People Powered Data platform enables conversations at scale to deliver impactful customer, employee, and market insights. The company’s 750+ employees are dedicated to fueling the curiosity of over 16 million active users globally.

Features

  • Pre-built templates and expertly written questions
  • Customizable themes to embody your brand
  • Create surveys that perform by leveraging AI features and machine learning
  • Get survey results in real time
  • Easily export data for further analysis
  • Custom reporting capabilities
  • Sophisticated features with advanced survey logic
  • Ability to integrate survey data into applications you already use

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